![]() ![]() You can use any of your new eero devices as your ‘gateway eero device’ (the main eero that establishes the network). The app will talk about your ‘modem’ – this is your new UW router. Then, you’ll need to follow the step-by-step instructions on the screen.Ī few useful tips while you’re setting up: Once the app has been downloaded, you’ll be asked to set up an account. Once your UW router is set up and you can connect to the internet, download the eero app on any supported iOS or Android mobile or tablet device. ![]() Having eeros keeps your Wi-Fi speeds fast and stops Wi-Fi dead zones. You can view our complete router set-up guideĪmazon’s eeros are devices that boost Wi-Fi coverage from your router to cover your entire home. It does not store any personal data.Broadband and landline FAQs How do I set up my Amazon eero devices?īefore setting up your eero devices, you’ll need to have set up your UW router so it’s connected to the internet. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. If this does not work, you will need to reinstall Eero. If you can’t find it, you can try to connect the device to the same port as the modem. Make sure that all cables are connected to the modem correctly. This will delete all network settings and logs from your Eero, so you need to contact your ISP to make the necessary changes. If all these steps fail, you can try to perform a hard reset. If this does not solve the problem, you may have to contact your Internet service provider. If the device still does not work properly, please try to reconnect to the network using a device other than Eero. Then make sure that the device connected to Eero has the correct cable. If it is still enabled, please contact your Internet service provider. Even after restarting the router, it is useful to know what to do if the problem continues to occur. This article contains some simple troubleshooting tips for disconnecting the network. If this is not the case, you can try to contact your Internet service provider. You can solve the connection problem by first making sure that the device is connected to the power supply and all the indicators are on. If your Eero keeps turning off, you may have experienced a power outage. If the red light does not go out, you should turn on the device. When this works, you should see the signal strength on your phone. This will not affect your Internet settings or personal data. It is very important to replace the damaged Ethernet cable. If you are unable to do this, you can also contact eero support.ĭuring the initial setup, you should check the Ethernet cable. Before starting this process, make sure that the device is turned on, otherwise it may not work. This is an easy way to solve this problem, but before that, you must connect eero to the internet. If you are not connected to the Internet, you can try restarting the network. If these two steps do not work, please contact your Internet service provider for help. If you are using Wi-Fi, you can also try restarting the modem and router. You can solve this problem by first checking whether the Ethernet cable is safely connected. This indicator is a warning that something is not working. One of the most frustrating things when using an Eero mesh router is the red indicator light indicating that you are not connected to the Internet. How do I fix the red indicator on my eero? If the problem persists, try restarting the eero network. ![]() If the red light is still on, you can disconnect eero from the network and reconnect it to the network. In order to obtain good signal coverage, eero should be placed where there are no obstacles. The red indicator on your eero may be caused by the way you locate it. ![]()
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